Cookie Policy

Introduction

We use cookies and similar technologies to help provide, protect, and improve our Products and Services. This policy explains how and why we use these technologies and the choices you have.

We do not use cookies for any purpose other than the ones listed here and in the Privacy Policy. By using our website, you agree that cookies may be placed on your computer or the device with which you access our products.

What are cookies?

Cookies are small data files that are transferred to the device you use to access our products (such as a smartphone or computer). The term is also used in relation to various technologies that can be implemented and used in a certain way in order to be able to track the behavior of the user in an online environment and to facilitate the access of the respective user to the services, as well as to remember his preferences.

We and our partners use a number of technologies to support and improve the gaming experience we offer. Some of these technologies are used to identify users when they are on Our Products and others may be used to track unique web users.

Technologies we use

We use cookies and other similar technologies. We and service providers acting on our behalf, like Google Analytics, store log files and use tracking technologies such as:

• cookies, which are small pieces of data transferred to your mobile device or computer for record-keeping purposes;
• web beacons, which let us know if a certain page was visited or whether an email was opened;
• tracking pixels, which allow us or our advertising partners to advertise more efficiently and effectively;
• local storage objects, which help us to reduce fraud, remember your in-game preferences and speed up load times, identify specific users and track whether they are logged in (Authentication);
• mobile identifiers, which help us to identify specific users and track whether they are logged in (Authentication);

Why We Use These Technologies

We use these technologies for a few purposes, including but not limited to the activities listed below:

• To enable you to use and access the Products and Services;
• To enable, facilitate and streamline the functioning of and your access to the Products;
• To better understand how you navigate through and interact with the Products and to improve them;
• To serve you tailored advertising;
• To show you content (e.g., advertisements) that is more relevant to you;
• To monitor and analyze the performance, operation, and effectiveness of the Products and advertisements;
• To enforce legal agreements that govern use of the Products;
• For fraud detection and prevention, and investigations;
• For purposes of our own customer support, analytics, research, product development, and regulatory compliance;

Third Parties

We may also allow certain business partners to place these technologies on the Products. These partners use these technologies to:

• help us analyze how you use the Products, such as by noting the third-party services from which you were led.
• market and advertise our services to you on our products and third party websites;
• help us detect or prevent fraud or conduct risk assessments;
• collect information about your activities on the Products, other sites, and/or the ads you have clicked on;

For example, to help us better understand how people use the Products, we work with a number of analytics partners, including Google Analytics. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser by clicking here.

Third parties may also use such tracking technologies to serve ads that they believe are most likely to be of interest to you and measure the effectiveness of their ads both on the Products and on other websites and online services. Targeting and advertising cookies we use may include Google, Meta and other advertising networks and services we use periodically.

Social Plugins and Buttons

We may use social plugins provided and operated by third parties, such as Facebook’s Like Button. As a result of this, you may send to the third party the information that you are viewing on a certain part of the Products. If you are not logged into your account with the third party, then the third party may not recognize your identity.

Social Buttons for third-party social media sites are used to enable our users to share or bookmark web pages. We cannot prevent these sites from collecting information about you.

To understand how third-party social media sites use information about your activities on our website and the internet, please read their respective Terms of Use and Privacy Policies.

Your Choices

Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies by visiting the Help portion of your browser’s toolbar.

Your mobile device may allow you to control cookies through its settings function. Refer to your device manufacturer’s instructions for more information.

If you choose to decline cookies, some parts of the Products may not work as intended or may not work at all. Here are links to the official pages of the most used browsers describing their cookie settings, and detailed instructions for opting out of cookies are available further down in this document.

• Cookie settings in Microsoft Edge
• Cookie settings in Firefox
• Cookie settings in Chrome
• Cookie settings in Safari

If you chose opt-out from seeing “interest based” targeted web advertising, delivered by third parties, you may visit third-party websites listed below. These websites are operated by third parties. We do not control or operate them.

• Network Advertising Initiative Consumer Opt-Out Page
• Digital Advertising Alliance Opt-Out Page
• Your Online Choices

If you choose to opt-out from seeing “interest based” targeted in-application advertisements, delivered by third parties, you may adjust the ad tracking settings on your mobile device. Most contemporary mobile devices (iOS 6, Android 2.3, and Windows 10 and above) provide advertising identifiers. These identifiers have different names depending on the brand of mobile device. For example, they are called Google Advertising ID (GAID) on Android devices and on iOS, they are called Identifiers for Advertisers (IDFA). These operating systems let you see your advertising identifier in the settings of your mobile device, and your control of how it is used while also having the option to “reset” your advertising ID, which will allow the device you are using to set a new advertising ID for your device.

Please note that you may still receive advertisements from third parties within our Products even if you opt-out of targeted advertising but they will not be based on your activity across unrelated web sites or apps.

If you use our website without opting out, it means that you understand and agree to data collection for the purpose of marketing ads to you.

Below are listed most of the cookies most frequently used by the Administrator and its partners when using the products, as the list is not exhaustive and does not include all possible cookies, and similar technologies that third parties may use in their capacity as our partners, and in relation to their activity based on your preferences.

Blocking third-party cookies

Is it okay to block third-party cookies and how can you do it?
Blocking third-party cookies in your web browser can block tracking by advertisers and other entities. Therefore, you can benefit from blocking third-party cookies, as in this case your online activities will be tracked less, which can improve your privacy in your online activity. However, blocking third-party cookies may prevent some of the sites you visit, or parts of them, from working properly and fully and limit your access to them.

Before reading how to turn off third-party cookies, remember that most web browsers already turn off third-party cookies if you use them in incognito mode. This policy applies to Google Chrome, Microsoft Edge, Opera and Opera GX. Unlike the others, Firefox blocks third-party cookies by default as part of the browser’s enhanced tracking protection feature.

How to block third-party cookies in Google Chrome

To turn off third-party cookies in Chrome, click or tap the “Personalize and manage Google Chrome” button in the upper right corner of the browser. It looks like three dots lined up vertically. Then go to “Settings” in the menu.

Go to Privacy & Security in the column on the left. Then, on the right, look for the Privacy and Security section and click or tap on “Third Party Cookies”.
You see the settings available in Google Chrome for processing third-party cookies. From January 2024 Google decided to block third-party cookies for only 1% of its Chrome users. However, in the second half of the year, they blocked third-party cookies for all their users.

To turn off third-party cookies in Chrome, select the “Block third-party cookies” option. Then you see a switch that says: Allow related sites to see your activity in the group. What does that mean? When enabled, it allows companies that own multiple websites and online services to keep you signed in as you move between their sites.

For example, this will allow Google to keep you signed in as you move between all of their online services: Google.com, Gmail, YouTube, Google Maps, etc. The same will be true of other large companies with many online services, such as Facebook, Microsoft, Yahoo! etc. If you don’t want this, click or tap this switch to disable it.

Close the Settings tab and Google Chrome will now block all third-party cookies on all websites you visit.

How to block third-party cookies in Microsoft Edge

Open Microsoft Edge and click or tap the “Settings and more” button on the top right. Alternatively, you can press ALT + F on your keyboard. In the menu that appears, go to Settings.

In the left sidebar of the “Settings” tab, select “Cookies and site permissions”. On the right, click or tap “Manage and delete cookies and site data”.

In the panel on the right, click or tap the “Block third-party cookies” switch to enable the feature.

Close the Settings tab, knowing that Microsoft Edge already blocks third-party cookies on all websites you visit.

How to block third-party cookies in Firefox

As mentioned earlier, Firefox blocks third-party cookies by default as part of its Enhanced Tracking Protection feature, which is turned on by default. However, you can make this behavior even stricter so that it blocks even more third-party cookies that may be used to track you online. To do this, click or tap the button to open the application menu in the upper right corner. It looks like three parallel lines. Then go to “Settings”.

In the Settings tab, look at the left sidebar and select Privacy & Security. On the right, you’ll see the settings for Enhanced Tracking Protection, which uses its default mode to block third-party cookies and other threats like crypto miners and fingerprint scanners.

Scroll down and select “Strict” instead of “Standard”. Click or tap “Reload” all tabs to apply this setting to sites that are already open.

Remember that some sites may stop working properly or no longer display some or all of their content. If this happens to you, you should go back to the default setting. Close the Settings tab and you’re done.

How to block third-party cookies in Opera and Opera GX

Although Opera and Opera GX have a different appearance, their menus and settings work in a similar way. Therefore, the procedure for turning off third-party cookies is identical and starts by clicking on the Opera icon in the upper left corner. The button it represents is called “Personalize and manage Opera”.

In the Opera menu, click or tap “Settings,” which opens a tab of the same name. You can also press Alt + P instead of clicking through the menus to get to this section.
In the Settings tab, go to Privacy & Security in the left sidebar, and then click or tap Third-Party Cookies.

You then access the third-party cookie settings used by Opera or Opera GX. Note that Opera blocks third-party cookies by default if you use it in incognito mode.
To block all third-party cookies, regardless of whether you use Opera’s private browsing mode, select “Block third-party cookies”.

You can close the Settings tab and continue browsing the web with Opera or Opera GX, without third-party cookies.

Mobile Apps

Android

Android apps often use technology similar to cookies, although traditional web cookies are not used in the same way. Instead, applications use technologies and practices to locally store data, or track user behavior across mobile application sessions. Here are some commonly used methods:

SharedPreferences: This is one of the most basic ways applications store small pieces of data, similar to how cookies store simple information. SharedPreferences is often used for settings, user preferences, or small amounts of user data.

Local storage (internal and external): Apps can save files or databases locally, similar to how websites use cookies to save information on a user’s device. Android apps often store larger or more complex data than cookies could handle.

Device Identifiers: Apps may use identifiers such as advertising identifiers, device identifiers, or install identifiers to track user behavior. Advertising identifiers are typically used to track ads across apps and platforms, similar to tracking cookies on the web.

Analytics and Tracking SDKs: Many apps use third-party services like Google Analytics, Firebase, or Facebook SDKs that track user interactions and behavior. These services function similarly to tracking cookies on websites in that they collect data across sessions and even across multiple applications or between individual applications.

In-Application Databases (SQLite, Realm): Applications can use databases such as SQLite to store structured data locally. Although more sophisticated than cookies, these methods still allow applications to save data across sessions about things like user preferences.

Although the mechanisms differ, the purpose of tracking, personalizing and remembering user data in Android applications fulfills the same purposes as cookies on the web.

iOS

It’s a similar approach with iOS apps, which also use different local storage methods and identifiers instead of traditional web cookies. Here’s how iOS apps typically handle persistent data and user tracking:

UserDefaults: Similar to SharedPreferences on Android, UserDefaults on iOS provides a way to store small pieces of data such as user preferences or settings. It is widely used to maintain basic user information and configurations for specific users.

Local Storage (Files and Keychain): iOS apps can store files in the device’s local storage or use Keychain for secure storage, which is typically used for sensitive information such as login credentials. They are more secure and specialized than cookies, especially when dealing with sensitive data.

Identifiers (IDFA and IDFV): iOS apps use identifiers such as IDFA (Identifier for Advertisers) to track user behavior in a manner similar to web cookies. IDFA is used for ad tracking and can be reset by users. An IDFV (Provider Identifier) ​​is unique to each application provider on a device and is persistent across the provider’s applications.

Tracking and Analytics SDKs: Like Android, iOS apps often use SDKs from services like Firebase, Google Analytics, or Facebook to track users. These services track user behavior across sessions, similar to tracking cookies in web applications.

Core Data and SQLite: iOS apps often use Core Data, SQLite, or other database technologies to manage more complex, structured data locally. It’s like using cookies to store structured data on the web, but it’s more robust and mobile-friendly.

Apple places strict limits on tracking in iOS with the App Tracking Transparency (ATT) framework, which requires apps to obtain explicit user permission before accessing IDFA. This policy strengthens user privacy by limiting tracking capabilities unless users provide consent.

While iOS apps do not use web cookies in the traditional sense, these storage and tracking methods serve similar purposes.

To minimize the use of the technologies described above on mobile devices, you can take several steps to limit data collection and improve privacy on both Android and iOS:
1. Limit ad tracking
iOS: Go to Settings > Privacy > Tracking and turn off Allow Apps to Request to Tracking. This will prevent tracking on other companies’ apps and websites;
Android: Go to Settings > Privacy/Additional Privacy Settings > Ads and enable Opt out of Ads Personalization and change the settings for ads offered by apps. This will limit the tracking of personalized ads.

2. Manage app permissions
Review and adjust permissions for each app to prevent unnecessary data access. Check permissions for location, contacts, camera, microphone and other sensitive areas.
On iOS: Go to Settings > Privacy & Security and view permissions by category.
On Android: Go to Settings > Privacy > Permission Manager to view and change permissions for all apps.

3. Turn off location services for unnecessary apps
Restrict access to the location for apps only when needed or set it to “While using the app” mode.
iOS: Go to Settings > Privacy > Location Services and manage location permissions for a specific app.
Android: Go to Settings > Location > App Permissions and choose which apps can access your location.

4. Clear app data regularly
Clearing the app’s data or cache may remove any tracking information stored locally.
Android: Go to Settings > Apps > [App Name] > Storage > Clear Cache.
iOS: Uninstall and reinstall apps as needed, as iOS doesn’t provide a built-in way to clear app cache directly.

5. Disable background app refresh
Background App Refresh allows apps to update and retrieve data when not in use, which can lead to tracking.
iOS: Go to Settings > General > Background App Refresh and turn it off for specific apps or all apps.
Android: Go to Settings > Battery > Background restriction for individual apps to limit background activity.

6. Limit system-level analysis and diagnostics
Both iOS and Android collect analytics data that you can limit.
iOS: Go to Settings > Privacy > Analytics & Improvements and turn off Share iPhone Analytics.
Android: Go to Settings > Privacy > Usage & Diagnostics and disable Usage & Diagnostics.

Advantages for users of the use of the described technologies

1. Improved user experience
Personalization: By storing user preferences, these technologies allow apps to customize content such as recommendations, layouts, or features based on user behavior and settings.
Seamless navigation: Data persistence allows apps to remember saved preferences and recent activities, making navigation more convenient and seamless across sessions.
Faster load times: Local data storage reduces the need to constantly retrieve information from the server, which can result in faster load times and a smoother experience in our products.

2. Analyzes and clearing errors
The data collected through these technologies provides us with information about how users interact with our applications and what problems they encounter.
Analytics can identify crashes, bugs, or other issues, allowing us to fix problems and make informed updates that improve the stability and performance of apps.

3. Targeted and personalized advertising
Relevant ads: Advertising identifiers help deliver relevant ads based on your interests.

4. Security and Fraud Prevention
Unique device identifiers: Device identifiers, when used securely, help verify genuine users and prevent fraudulent activity. They can detect unusual behavior or prevent bots from accessing or abusing the App or your data.
Session Resilience: Securely storing session information on the device reduces your logins, increasing security and convenience.

5. Better functionality
Local data caching: Local storage allows applications to function with limited Internet connectivity by caching data.
Resume Interrupted Actions: In cases of poor connectivity, apps can store actions locally and sync them when the connection is restored, making the app more resilient and user-friendly, and will minimize the risk of interrupting your game.

6. Continuity across devices
Cross-device synchronization: By using unique identifiers and cloud storage, apps can synchronize settings between the devices you use in case you access our products from different devices at different times.
Consistent experience: The device identifiers described above help us maintain a unified user profile across platforms, ensuring a consistent experience even if you decide to upgrade or change your device.

7. Testing and optimizing our products
Testing new features: Tracking SDKs enable testing by providing information about how users react to new features, layout changes, or UI elements. This helps us optimize products based on actual user data.
Improve conversion rates: Testing results allow us to make data-driven decisions to improve the user experience.

Overall, these technologies help us create exciting and user-friendly experiences in our products, so we encourage you to enjoy their full functionality without worrying about your security.

If you still have any questions or need clarification, you can contact our team at any time by addressing your inquiry to: [email protected].

Contact us

If you have any questions or complaints about this Cookie Policy you may email us or contact us at:

[email protected]

All other inquiries should be directed to:

[email protected]

CASUALINO JSC
58 DEBAR STR., 8TH FLOOR
9000, VARNA
BULGARIA

Links

Privacy Policy
Terms of Service
Cookie Policy
Account Deletion Procedure
Unsolicited ideas submission policy